I have known Darren Lawrence for around 10 years, both in his capacity as service engineer at Brookfield Viscometers and in his business, Viscometer & Lab Services Ltd.
Darren has been attending our company to look after our instruments throughout that period and there has never been any cause for complaint during this time, as Darren always acts with the utmost professionalism and expertise.
Since setting up VLS Darren has provided us with an excellent standard of service. He always keeps in contact, reminding us when our service is due and he is always happy to help to resolve any problems, in a timely manner. He is totally reliable and he always turns up on time for his planned visits. Following on from any calibration visits, we have never had to wait any longer than one week before we receive the certificates. When VLS was set up it was an easy decision to transfer our contract from our previous supplier, as he offers not only value for money, but also efficiency, reliability and professionalism. He is a real pleasure to work with - Molton Brown.